JeepW

 LWM100N

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PLAN # 39455459

VEHICLE IDENTIFICATION NUMBER: 1C4AJWAG7FL573775

Your vehicle is covered by:

 LIFETIME MAXIMUM CARE

(Option Code: LWM100N Form Num: LM1012)

LIFETIME MAXIMUM CARE

EFFECTIVE: 10/31/2014

SELLING DEALER: 44864 BOB-BOYD CHRYSLER JEEP DODGE

_______________________________________________________________________________________________

Key Terms

*Chrysler Group Vehicle  “means  Chrysler, Jeep, Dodge, Ram or SRT brand vehicles only...

*Covered Vehicle or Vehicle - means the vehicle that has the above referenced vehicle identification number

*Dealer - means ... authorized Chrysler Group LLC dealer”

*Mopar Vehicle Protection Plan - Is defined as a Plan offered and issued by Chrysler Group LLC

*Plan - means this "LIFETIME MAXIMUM CARE" Service Contract 

*we, us, our - means Chrysler Group LLC the entity obligated to perform the obligations of this contract. 

Chrysler Group LLC...  contact information is PO Box 2700, Troy, MI 48007-2700; Phone: 1-800-521-9922. 

*you, your - means the Plan purchaser

Chrysler, Jeep, Dodge, Ram, SRT and Mopar are registered trademarks of Chrysler Group LLC.

 ... 2014 Chrysler Group LLC. FIAT is a registered trademark of Fiat Group Marketing & Corporate Communication S.p.A., used under license by Chrysler Group LLC

_______________________________________________________________________________________________

A SERVICE CONTRACT: This Plan is a service contract between you and us. The Plan protects you against major repair bills should a Vehicle component covered by the Plan fail due to defects in material or workmanship. 

This Plan is  ***NOT***  insurance and is  ***NOT***   part of the manufacturer... warranty. We are solely responsible (liable) for fulfillment of the provisions of the Plan.

No Dealer, Dealer employee or Chrysler Group LLC employee has the authority to modify or change any provision of this Plan. The express provisions of this Plan outline the sole benefits which we are obligated to provide; no other coverage is implied hereunder, and no coverage can be implied due to an oral or written misrepresentation, error or omission.

IMPORTANT! The maximum benefit amount should a covered component of the Vehicle fail will be 

THE TOTAL COST OF THE REPAIRS PER VISIT LESS THE DEDUCTIBLE, OR THE CASH VALUE OF THE VEHICLE, WHICHEVER IS LESS! The cash value of the Vehicle will be determined at the time of the covered repair and will be the average retail value as listed in the current NADA

Used Car Pricing Guide. If at any time the repair costs for covered component(s) exceed the Vehicle cash value, your final Plan benefit will be our payment of the Vehicle cash value rather than the repair costs. Plan coverage and benefits will terminate automatically and immediately pursuant to this provision and we will have no further obligations of any kind in respect to the terminated Plan.

This issuance of this Plan, unless otherwise prohibited by law, shall ***NOT***   be deemed as a waiver of our right, or considered a restriction of our right to refuse to pay for service and/or to cancel the Plan should it subsequently be discovered that the vehicle for which the Plan was purchasedwas  ***NOT***  eligible for Plan coverage.

NOTE: Place this Plan in your glove compartment or other secure place in the Vehicle. While your Vehicle is covered by this Plan, your Vehicle also may be covered by the manufacture ...  warranty. For manufacture ...  warranty coverage details, please refer to your

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warranty information booklet. THIS PLAN DOES  ***NOT***  COVER ANY REPAIRS OR SERVICES WHICH ARE COVERED BY THE  MANUFACTURER WARRANTY.

OBTAINING PLAN SERVICE: To obtain service under this Plan, you should return and present this contract to the Dealer who sold you the Plan. In the event you cannot return the Vehicle to the selling Dealer for service, you may request service from any Dealer within the United States, Canada, Guam, Puerto Rico or Mexico.

IMPORTANT! SERVICE OBTAINED FROM A PERSON OTHER THAN AN AUTHORIZED DEALER IS  ***NOT***  REIMBURSABLE UNDER THIS PLAN UNLESS AUTHORIZED BY US AND YOU RECEIVE AN AUTHORIZATION NUMBER BEFORE THE SERVICE

IS PERFORMED. DEALERS CANNOT AUTHORIZE REPAIRS UNDER THIS PLAN. Authorized repairs will be made using remanufactured parts. If remanufactured parts are  ***NOT***  available, the Dealer will use new parts.

ELIGIBLE VEHICLES: Chrysler Group vehicles (EXCLUDING  Viper, all Sprinter, diesel equipped vehicles, hybrid vehicles and all Ram Cab/Chassis vehicles) covered by an active 5/100 Powertrain Warranty are eligible within 48 months of the in-service date and 48,000 miles.

IMPORTANT! The following are  ***NOT***  eligible for a Mopar Vehicle Protection Plan: Vehicles registered outside of the United States, Guam and Puerto Rico; right-hand drive vehicles (EXCEPT  vehicles manufactured by Chrysler Group LLC); motor homes; taxis or limousines (EXCEPT  vehicles placed in van pool service); emergency vehicles (ambulance, fire, police pursuit); vehicles used for postal service (EXCEPT vehicles manufactured by Chrysler Group LLC); vehicles used for dump truck or severe off-road use; vehicles converted from two to four-wheel drive; vehicles altered or converted from the original manufacturer ...  specifications; vehicles  ***NOT***  used in accordance with manufacturer ...  specifications for payload and/or towing capacity; vehicles equipped with a diesel engine; vehicles that operate on other than gasoline fuel systems (i.e. natural gas, electric); hybrid gas/electric vehicles; vehicles equipped with NorthStar engines; vehicles equipped with engines greater than 8 cylinders; vehicles with a gross weight (G.V.W.) of over 14,000 pounds; one-ton vehicles used for commercial use; cab and chassis vehicles; vehicles where the manufacturer warranty has been voided or restricted by the manufacturer; vehicles that have been declared to be a total loss by any insurance company, are rebuilt after being declared a total loss, or are issued a title indicating that the vehicle is designated as  ... salvage ... junk ... ˜rebuilt ... or words of similar impact.

WHEN PLAN COVERAGE STARTS AND ENDS: Plan coverage begins on the date you purchased the Plan for: (i) a Vehicle component  ***NOT***  covered by the manufacturer  ...  warranty; (ii) Trip Interruption; (iii) Car Rental in respect to covered repairs when a replacement vehicle is  ***NOT***  otherwise provided; and (iv) Taxi Reimbursement. Plan coverage begins on the date the manufacturer warranty ends for: (i) any Vehicle component covered under the manufacturer warranty; and (ii) Roadside Assistance. 

This Plan offers mechanical coverage as specified to the named purchaser or retail lessee of the vehicle only, for the lifetime of that purchaser or retail lessee. The Plan ends upon the death of that purchaser or retail lessee or upon the transfer or sale of the vehicle.

The Plan ends even if the transfer occurs by operation of law, such as to a lienholder, family member through succession, or successor business.

??? TRIP INTERRUPTION, FIRST DAY RENTAL/CAR RENTAL ALLOWANCE, TOWING, AND ROADSIDE ASSISTANCE EXPIRE AT 7 YEARS OR 100,000 MILES ON THE ODOMETER, WHICHEVER OCCURS FIRST.

$100.00 DEDUCTIBLE: You are responsible to pay only the first $100.00 of the total cost of the Vehicle  covered component repairs performed during each repair visit. 

Repairs  ***NOT***  covered by the Plan are your responsibility. When state and/or local taxes are imposed upon the cost of repairs, you agree to pay state and/or local taxes in addition to the deductible.

COVERAGE UNDER THE PLAN: WHAT IS COVERED? The Plan will pay the total cost (parts and labor) less a deductible per visit, to correct any of the following mechanical failures, caused by a defect in materials or workmanship of a covered component and are  ***NOT***  covered by the vehicle factory warranty. The only exceptions are those listed under What is  ***NOT***  covered by the Plan 

COMPONENTS COVERED BY THE PLAN INCLUDE (BUT ARE  ***NOT***  LIMITED TO):

GASOLINE ENGINE: Cylinder Block and all Internal Parts; Cylinder Head Assemblies; Timing Case, Timing Chain, Timing Belt,  Gears and Sprockets; Variable Valve Timing Solenoids and Actuators; Harmonic Balancer; Oil Pump, Water Pump and Housing;

Intake and Exhaust Manifolds; Flywheel with Starter Ring Gear; Core Plugs; Valve Covers; Oil Pan; Oil Filter Adapter Housing;

Turbocharger Housing and Internal Parts; Turbocharger Wastegate Actuator; Supercharger; Fuel Injectors (EXCLUDING  clogged  injectors); Serpentine Belt Tensioner; Seals and Gaskets.

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TRANSMISSION: Transmission Case and all Internal Parts; Torque Converter; Drive/Flex Plate; Transmission Range Switch;

Transmission Control Module; Bell Housing; Oil Pan; Gear Shifter and Shifter Mechanism; Seals and Gaskets.

NOTE: MANUAL TRANSMISSION CLUTCH PARTS ARE  ***NOT***  COVERED AT ANY TIME.

FOUR-WHEEL DRIVE (4x4): Transfer Case and all Internal Parts; Axle Housing and all Internal Parts; Axles Shafts; Axle Shaft

Bearings; Drive Shafts Assemblies (Front and Rear); Drive Shaft Center Bearings; Wheel Bearings; Universal Joints and Yokes;

Disconnect Housing Assembly; Seals and Gaskets.

ALL-WHEEL DRIVE (AWD): Power Transfer Unit and all Internal Parts; Viscous Coupler; Axle Housing and all Internal parts;

Constant Velocity Joints and Boots; Rear Driveline Module; Drive Shaft and Axle Shaft Assemblies; Wheel Bearings; Differential

Carrier Assembly and all Internal Parts; Output Bearing; Output Flange; End Cover; Overrunning Clutch; Shift Motor; Vacuum Motor;

Torque Tube; Pinion Spacer and Shim; Seals and Gaskets.

FRONT WHEEL DRIVE: Transaxle Case and all Internal Parts; Axle Shaft Assemblies; Constant Velocity Joints and Boots; Shifter

Mechanism; Wheel Bearings; Differential Cover; Oil Pan; Transaxle Speed Sensors; Transaxle Solenoid Assembly; PRNDL Position Switch; Transaxle Electronic Controller; Torque Converter; Seals and Gaskets

NOTE: MANUAL TRANSMISSION CLUTCH PARTS ARE  ***NOT***  COVERED AT ANY TIME.

REAR WHEEL DRIVE: Rear Axle Housing and all Internal Parts; Axle Shafts; Axle Shaft Bearings; Drive Shaft Assemblies; Drive Shaft Center Bearings; Universal Joints and Yokes; Seals and Gaskets.

STEERING: Steering Gear Housing and all Internal Parts; Power Steering Gear; Inner Tie Rods; Outer Tie Rods; Drag Link; Idler Arm; Pitman Arm; Steering Stabilizer; Power Steering Pump and Reservoir; Power Steering Motors; Power Steering Pump Cooler;

Steering Shafts (upper and lower); Steering Shaft Lower Coupling; Telescoping Steering Column Motors; Rack and Pinion Assembly;

Rack and Pinion Boots; Electronic Steering Motor; Seals and Gaskets.

AIR CONDITIONING/HEATING: Factory or Manufacturer-authorized air conditioning installations only. Air Conditioning Compressor; Clutch; Coil; Condenser; Front Evaporator; Rear Evaporator; Receiver-Drier; Expansion Valve; Hoses and Lines; Low  Pressure Cut-off Switch; High Pressure Cut-off Switch; Clutch Cycling Switch; Front Instrument Panel Control Assembly; Rear  Instrument Panel Control Assembly; Power Module; Blend Air Door Actuators and Motors; Housing; Front and Rear Air  Conditioning/Heater Blower Motor; Blower Motor Resistor; Heater Core; Seals and Gaskets.

ENGINE COOLING & FUEL: Cooling Fan, Clutch and Motor; Radiator; Coolant Temperature Switch; Fuel Pump; Water Pump and  Housing; Active Grille Shutter System; Fuel Tank Sending Unit; Fuel Pressure Regulator; Fuel Pressure Sensor; Fuel Tank and Lines;

Serpentine Belt Tensioner; Engine Oil Cooler; Transmission Oil Cooler; EGR Cooler; Evaporative Emissions Leak Detection Pump  and Monitor; Knock Sensor, Oxygen Sensor, Emissions Maintenance Reminder Module; Intake Air Temperature Sensor, Vapor  Canister and Hoses; Seals and Gaskets.

FRONT SUSPENSION: Shocks; Shock Mounts; Struts; Strut Mounts, Bushings and Bearings; Upper and Lower Control Arms;

Control Arm Bushings; Thrust Arms; Upper and Lower Ball Joints; Coil Springs; Torsion Bars; Air Suspension System; Front Wheel  Bearings.

REAR SUSPENSION: Rear Leaf Springs; Rear Coil Springs; Auxiliary Springs; Spring Interliner; Spring Bushing; Spring Shackle;

U-Bolt Rear Spring; Spring Hanger; Axle Trac Bar; Lateral Link Arm; Shocks; Shock Mount Plate; Struts; Strut Mounting Plates; Strut  Bushings; Rear Trailing Arm Assembly; Rear Torsion Arms; Rear Torsion Bars; Rear Stabilizer/Sway Bar; Rear Stabilizer/Sway Bar  Link; Rear Stabilizer/Sway Bar Bushing; Rear Wheel Bearings.

BRAKES: Master Cylinder, Assist Booster; Wheel Cylinders; Disc Brake Calipers and Pistons; Brake Lines, Hoses, Fittings;

Proportioning Valve; Seals and Gaskets.

NOTE: BRAKE SHOES, PADS, ROTORS, AND DRUMS ARE  ***NOT***  COVERED AT ANY TIME.  

ANTI-LOCK BRAKES (ABS): Brake System  Hydraulic Assembly; Pump Motor Assembly; Controller; Sensors and Relays; Seals  and Gaskets.

ELECTRICAL: Starter Motor and Solenoid; Generator (Alternator); Engine Control Module - (Single Module Engine Controller)

(SMEC); Powertrain Control Module; Distributor; Ignition Module; Ignition Coil; Coil Pack Assembly; Voltage Regulator; Horn and  Horn Pad; Transmission Control Module; All Wiring Harnesses; Electronic Fuel Injection System (EXCLUDING  clogged injectors);

Windshield Wiper Motor; Rear Window Wiper Motor; Wiper Control Module; Manually Operated Electrical Switches; Neutral Safety  Switch; Temperature Sending Unit/Switch; Oil Level and Oil Pressure Sending Unit/Switch; Body Computer; Body Control Module;

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Factory Installed Radio, Speakers and Rear Entertainment Systems (Includes CD and DVD Player); Factory Installed Navigation

Systems (excludes navigation disc); Audio Amplifier; Height Adjustment Compressor; Gateway Module; Ignition Module, Factory  Installed U-Connect System.

NOTE: REMOTE TRANSMITTERS AND HEADPHONES ARE  ***NOT***  COVERED AT ANY TIME.

INSTRUMENTATION: Electronic Instrument Cluster; Amp/Voltmeter Gauge; Fuel Gauge; Temperature Gauge; Tachometer; Oil  Pressure Gauge; Turbo Gauge; Speedometer.

POWER GROUP: Rear Window Defroster; Power Window Motors; Power Window Flex Track; Power Antenna; Power Seat Motors;  Power Door Locks and Linkage; Power Sliding Rear Window Motor and Regulator (Trucks); Power Sliding Door Motors; Power  Liftgate; Vacuum Pump.

LUXURY GROUP: Keyless Entry Sensors and Receiver/Module; Trip Computer; Message Center; Overhead Electronic Vehicle

Information Center; Overhead Electronic Compass/Temperature; Power Sunroof Motor; Convertible Top Motor; Electric Mirror Motor  and Controls; Cruise Control Servo; Headlight Door Motor; Concealed Headlamp Module; Park Assist Module; Park Assist Sensors;

Back Up Assist Camera; Door Latches; Heated Seat Systems; Factory Installed Remote Start System; Heated Steering Wheel;

In-Vehicle Wireless Charging Station; USB Outlets; 120V Outlets.

NOTE: REMOTE TRANSMITTERS ARE  ***NOT***  COVERED AT ANY TIME.

ENGINE EMISSIONS: Air Pump; Air Supply Hose; Leak Detection Pump; Evaporative System Detector/Monitor; Vapor Canister; Air  Injection Valve; EGR Valve; EGR Cooler; Aspirator Tube; Fuel Tank Pressure Sensor; EGR Tube; Purge Solenoid; Knock Sensor;  Oxygen Sensor; Diesel Exhaust Fluid (DEF) System.

NOTE: CATALYTIC CONVERTOR AND PARTICULATE FILTER ARE  ***NOT***  COVERED.  SAFETY SYSTEMS: Airbags (EXCLUDING  deployed airbags); Impact Sensors; Occupancy Sensors; Seatbelt Retractors; Seat Belt  Buckles; Modules; Sensors; and Switches.

NOTE: AIR BAGS THAT HAVE BEEN DEPLOYED ARE  ***NOT***  COVERED AT ANYTIME.

MOPAR ACCESSORIES: All electrical and mechanical Mopar accessories are covered provided they were installed by an authorized

Dealer; Audio Systems (including Compact Disc Players); Sirius Satellite Radio; Speed Control; EVS (Security Systems); Clocks;

Remote Trunk Release; Transmission Oil Cooler; Remote Control Outside Mirrors; Power Sliding Rear Window Assembly (Trucks);

Rear Seat Video Entertainment Systems (including DVD Players); Remote Start System (EXCLUDING transmitters); MoparConnect.

NOTE: MOPAR PERFORMANCE PARTS ARE  ***NOT***  COVERED AT ANY TIME

OTHER PLAN BENEFITS: The Plan also provides the following Trip Interruption, First Day Rental, Rental Allowance, Taxi  Reimbursement, and Roadside Assistance benefits.

TRIP INTERRUPTION: The Plan will pay up to $1,000 for lodging, meals, and emergency transportation such as taxi, bus, or airline  for you and your family if (1) your vehicle is inoperable due to a failure covered under this Plan or under the factory warranty, and (2)  you are more than 100 miles from the address of record. Lodging, meals and car rental receipts must accompany a copy of repair bill  and must be emailed to MVPWarrantyClaim fcagroup.com. If this is  ***NOT***  an option, you can mail to Vehicle Protection, P.O. Box  2700, Troy, Michigan 48007-2700. Please be advised that the mail in process is a longer process.

FIRST DAY RENTAL: First Day Rental Allowance provides up to $35.00 car rental allowance if the Vehicle is to be serviced for any  mechanical repair or maintenance service. Please note: Excludes rental for bodywork to the exterior sheet metal/composite panel or  collision repairs.

RENTAL ALLOWANCE: Rental Allowance will pay up to $35.00 per day for a rental any time repairs take overnight, and a  component covered by the Plan or the manufacturer’s Basic or Powertrain Warranty fails.

The Plan will  ***NOT***  pay for rental charges for a vehicle that is awaiting service or parts unless the vehicle is inoperable due to a  mechanical failure of a covered component, or unless continued operation would cause further damage.

The rental vehicle must be obtained from a Dealer. If a Dealer does  ***NOT***  have rental vehicles available, you may obtain one from a  licensed rental agency. Rental coverage is subject to state and local laws and policies imposed by the rental agency. Rental charges  in excess of the amount allowed by the Plan are your responsibility. The Plan is  ***NOT***  responsible for any refusal of a rental agency to  rent a vehicle to you.

Total Rental Allowance per occurrence is a maximum of 5 days or $175.00.

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TAXI REIMBURSEMENT: Coverage starts on the date you purchase the Plan. The Plan provides up to a $35.00 for taxi cab fare, in  lieu of First Day Rental if the vehicle is to be serviced for any same day mechanical or maintenance service.

When a loaner car is  ***NOT***  available, or you are  ***NOT***  eligible for a rental car, the Plan will pay up to $35.00 per day for taxi service, in  lieu of car rental, any time mechanical repairs take overnight.

Taxi receipts must be from a licensed taxi service provider. Taxi charges in excess of the amount allowed by the Plan are your  responsibility.

Total Rental/Taxi Service Allowance per occurrence is a maximum of 5 days or $175.00.

ROADSIDE ASSISTANCE*

NOTE: YOU MUST CALL 888-517-4500 FOR THIS SERVICE.

The Plan provides assistance due to a disablement caused by any mechanical failure and in addition, the Plan provides coverage for  such items as towing to the nearest Dealer or authorized repair facility, flat tire change (with your good spare), battery jump, out of  gas delivery (maximum 2 gallons), lockout service i.e. keys locked in car or frozen lock, to a maximum of $100, per occurrence. Any  expense beyond $100 is your responsibility at the time and site of service. Towing assistance will be dispatched only for mechanical  disablements which renders the vehicle inoperative. (See exclusions under “THE PLAN WILL  ***NOT***  COVER. ... \

This service is provided to you as part of your Plan to minimize any unforeseen vehicle operation inconvenience and is available 24  hours per day, 365 days per year.

HOW TO USE ROADSIDE ASSISTANCE*: All required towing, roadside assistance, lockout, and other roadside assistance services  described previously MUST BE ARRANGED AT TIME OF OCCURRENCE through Roadside Assistance by calling 888-517-4500.

You should be prepared to provide the representative with your name, your Plan number, vehicle license plate number, your location  including the phone number you are calling from and a brief description of the problem.

In some cases, Roadside Assistance may authorize you or your Dealer to arrange for local service and will provide a reference  number to do so. Your Plan will in these instances provide reimbursement of up to $100 maximum per Roadside Assistance incident,  provided that the claim contains: (A) A valid original receipt of payment from the tow/repair facility for the services rendered (Claims  which contain other than original receipts may be denied.); (B) The Roadside Assistance reference number; and (C) Your valid Plan  number. All Roadside Assistance claims that meet requirements should be mailed or faxed to:

Roadside Assistance

P.O. Box 9145

Medford, MA 02155

Attn: Claims Department

888-517-4500

FAX: 1-781-658-2691

ROADSIDE ASSISTANCE WILL  ***NOT***  COVER SERVICES WHICH ARE SOLICITED WITHOUT FIRST CONTACTING ROADSIDE  ASSISTANCE FOR PRIOR AUTHORIZATION.

*All Roadside Assistance services are provided through Cross Country Motor Club, Inc., Medford, MA 02155, EXCEPT  in Alaska,

California, Hawaii, Oregon, Wisconsin and Wyoming where services are provided through Cross Country Motor Club of California,

Inc., Thousand Oaks, CA 91360. Both collectively referred to as "CCMC". Phone number: 888-517-4500. CCMC acts as a dispatcher  of referral service to independent contractors that provide the roadside assistance service. Accordingly, CCMC assumes no  responsibility for the acts, errors, omissions, negligence, misconduct of such persons and/or entities. All persons availing themselves  of the benefits of Roadside Assistance are to look solely to such persons and/or entities for liability arising in connection therewith,  and  ***NOT***  to CCMC.

??? TRIP INTERRUPTION, FIRST DAY RENTAL/CAR RENTAL ALLOWANCE, TOWING, AND ROADSIDE ASSISTANCE EXPIRE AT  7 YEARS OR 100,000 MILES ON THE ODOMETER, WHICHEVER OCCURS FIRST. 

DIAGNOSTIC CHARGES: You may be asked to authorize disassembly and/or diagnostics at the time your Vehicle repair order is  written. Your Plan covers disassembly and/or diagnostic charges IF the cause of failure is a covered component under the terms of  the Plan. If the repair is  ***NOT***  covered by the Plan, you will be responsible for paying the disassembly and/or diagnostic charges and  non-covered repairs.

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YOUR ADDITIONAL RESPONSIBILITIES: It is your responsibility to properly operate, care for and maintain the Vehicle as  prescribed in the ownerâ  manual supplied by the manufacturer. If you fail to properly operate, care for and maintain the  Vehicle as prescribed in the owner  manual supplied by the manufacturer, we may deny your claim under the Plan. You  should retain all maintenance records and receipts to avoid any misunderstanding as to whether or  ***NOT***  the maintenance  services were performed as required.

We reserve the right to inspect the Vehicle, investigate circumstances relating to the requested repairs in any  manner, or demand proof of maintenance BEFORE repairs may begin or are authorized.

GOVERNING LAW: EXCEPT where prohibited by law, this contract will be governed by Michigan law.

THE PLAN WILL  ***NOT***  COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM:

 Repairs or replacement of any component covered by any of the Vehicle manufacturer warranties, Certified Warranty,  part manufacturer warranties or recall policies; roadside assistance, loaner vehicles or other services which are eligible  to be covered by the Vehicle’s manufacturer warranty or marketing programs;  • Repairs required as a result of other than a manufacturing defect (such as a design defect or normal wear);

 Repair or replacement of any covered component when it has been determined that the condition existed prior to  purchasing the Plan;

  Plan benefits where the Vehicle odometer reading has been stopped or altered and/or the Vehicle’s actual mileage  cannot be readily determined;

 Brake pads, shoes, rotors and drums are  ***NOT***  covered at any time (regardless of cause of failure);

 Reimbursement of services/benefits that exceed the total number of services/allowance included in Plan Coverage;

  Battery and cables, any battery for a component, spark plugs and wires, lights (bulb, sealed beams, lenses),  suspension alignment, wheel balancing, wiper blades, exhaust system components, heat shields and exhaust hangers;  throttle body cleaning; evaporator deodorizing; carbon cleaning;

 Battery and cables; any battery for a component; spark plugs and wires; lights (bulb, sealed beams, lenses);  suspension alignment; wheel balancing; wiper blades; catalytic converter, particulate filter and any other exhaust  system components; heat shields and exhaust hangers; throttle body cleaning; evaporator deodorizing; carbon  cleaning;

  Plan benefits necessary as a result of (a) failure to properly care for or maintain the Vehicle; (b) fire, accident, abuse,  vandalism, negligence or Act of God including but  ***NOT***  limited to the Vehicle rendered inoperable due to snow, ice or  flood; (c) failure to properly operate the Vehicle; (d) Vehicles that have been used or are being used for competitive  speed events such as races or acceleration trials; (e) pulling a trailer that exceeds the rated capacity of the Vehicle or  failure to adhere to the requirements for vehicles used to pull a trailer as outlined in the owner manual supplied by the  manufacturer; (f) tampering with the emission system or with any parts that could affect that system; (g) use of dirty  fluids, or fuels, refrigerants or other fluids which are  ***NOT***  recommended by the manufacturer; (h) failure due to fluid  contamination or sludge; (i) modifications  ***NOT***  approved or recommended by the manufacturer; (j) overloading rated  payload capacity of the Vehicle;

 ... Plan service obtained from other than a Dealer unless authorization is first received from us. Chrysler Group Vehicles  must return to a Chrysler Group LLC Dealer for Plan covered repairs; (Dealers cannot authorize repairs.)

 ... Repairs required as a result of use of other than the Vehicle manufacturer ...  parts during the term of the  Plan, unless authorized by us;

 ... Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation   ***NOT***  performed by a Dealer, or any outside installation of "salvage or junk" components in conjunction with an  insurance or damage claim. All part installations to satisfy such claims must be with new or factory authorized  remanufactured components and parts;

 ...  Bodily injury or property damage arising or allegedly arising out of a defect in the design, manufacture, materials or  workmanship of a covered component;

 ...  Any fines, fees or taxes which are associated with impound towing as a result of actual or alleged violation of any laws  or regulations;

 ... Plan benefits to Vehicles operated outside of the United States, Canada, Guam, Puerto Rico and Mexico;

 ... Plan benefits to Vehicles registered outside of the United States, Guam and Puerto Rico;

 ... Exterior - tires; body sheet metal; glass; plastic lenses; paint; bright metal; bumpers; side-view mirrors (glass/  housing); wheel covers; steel wheels; aluminum wheels; rusted or frozen rims; weather strips; rust; water leaks;  restricted drain tubes; wind noises; all outer body panels; spoilers; plastic and fiberglass body parts; vinyl tops;  convertible top fabric; repairs or damage caused by environmental factors such as acid rain, tree sap, salt or ocean  spray;

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Interior - trim; carpet; upholstery; dash pad; door and window handles; knobs; buttons; moldings; arm rests and head  liner; cargo cover;

 Mechanical - manual clutch assembly; repairs to snow plows, winches and trailer hitches regardless of their  installation; damage to flywheel as a result of clutch failure;

Shop supplies, waste disposal fees and materials;

 Repairs to any Vehicle where the title has become branded or the Vehicle has become restricted by the manufacturer  after the purchase of the Plan;

 Maintenance services specified in the ownerâ  manual and the parts used in connection with such services;

 Repairs to a covered component caused by the failure of a non-covered component and/or an aftermarket installation   ***NOT***  performed by an authorized Dealer;

 Repairs or replacement to components covered by the Hybrid System Limited Warranty (refer to Warranty booklet for  details);

Repair or replacement of Performance parts, Performance enhancing parts;

  Any economic loss of any kind, including but  ***NOT***  limited to rental car expenses, consequential damages, incidental  damages, or other losses that relate in any manner to your use or loss of use of the Covered Vehicle.  CANCELLATION AND TRANSFER POLICIES: During the term of the Plan, you have the option to:   CANCEL the remaining Plan coverage and receive a full or pro-rata refund.

Note: Refer to the cancellation/transfer policy section below for details.

CANCELLATION POLICY: If you are the original purchaser of the Plan, and coverage under the Plan has  ***NOT***  expired or been  terminated, you may cancel Plan coverage. To cancel the Plan you may take your Plan to any Dealer. The Dealer will contact us to  request termination of your contract.

If your Vehicle is repossessed or rendered a total loss and your Plan was financed with your vehicle, your rights under this Plan  transfer to the lienholder. The lienholder is then responsible for requesting termination of the Plan through the Dealer where  the Plan was purchased. If the Plan was  ***NOT***  financed, any refund due will be paid to you by check in your name from Us. 

If there is no Dealer in your area, you may email your cancellation request along with your Plan Provisions, proof of payoff and  current mileage on the Vehicle to:

Vehicle Protection

Cancellation Department

MVPCancellations@fcagroup.com

Please specify the Option Code(s) you wish to cancel. Option codes can be found on the first page of this document below Option

Description.

On cancellation requests received* within the first 60 days from the original purchase date of the Plan, you will be refunded the full  amount you paid for the Plan, provided no claims have been paid against the contract. In the event claims have been paid, or  requests received* after 60 days, your refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for  time or mileage used, whichever is greater, less a cancellation fee as indicated below. 

???

The pro-rata refund calculation will be based  on terms of 7 YEARS or 100,000 miles. After 7 YEARS or 100,000 miles, your refund will be in the amount of $25.00.

We reserve the right to cancel the Plan after issuance should it be discovered that: (a) the Vehicle is ineligible or  has been modified/altered to make it ineligible after Plan coverage has been in effect; (b) failure of the customer to  maintain the Vehicle as prescribed by the manufacturer; (c) the odometer has been tampered with or has  ***NOT***  been repaired by the  customer, (d) non-payment of premium or (e) the Vehicle is registered outside of the United States, Guam, and Puerto Rico. Your  refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for the time or mileage used, whichever is  greater, less claims paid.

*Requests Received - The cancellation refund will be based on the date we receive written notification of the cancellation  request.

A cancellation refund check will be made payable and issued to you if no lien exists. Whenever a lien exists, the  cancellation refund check will be made payable and issued to the lienholder.

???

All refund checks after 7 YEARS or 100,000 miles on the odometer will be $25..

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CANCELLATION FEES

(Applies to the state where the Plan was purchased)

STATE AMOUNT

Alabama $25 Administration Fee.

California $25 or 10% of the Contract Cost, whichever is less.

Hawaii $50 Administration Fee.

Illinois $50 or 10% of the Contract Cost, whichever is less.

New Hampshire None.

New York $50 Administration Fee.

North Carolina $50 or 10% of the pro-rata refund amount, whichever is less.

Georgia 10% of the unearned pro-rata premium - no Administration Fee.

Oklahoma 10% of the unearned pro-rata premium  ***NOT***  to exceed $75. If we cancel, 100% of  the unearned pro-rata premium will be refunded.

All others $75 Administration Fee.

Note: Plans sold beyond 12 months or 12,000 miles from the original in-service date have a surcharge applied to the Plan cost. $150  of the applicable surcharge is non-refundable after 60 days from the Plan sale date. This statement does  ***NOT***  apply to Alabama,

Arizona, California, Florida, Nevada, New Hampshire, Puerto Rico and Washington.

TRANSFER POLICY: This plan is  ***NOT***  transferable to subsequent owners or lessees, even if they are within the same family or  business.

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NEED HELP OR ASSISTANCE WITH YOUR PLAN?

IS YOUR ADDRESS UP-TO-DATE?

PLEASE ACCESS OUR SELF-SERVICE WEBSITE FOR PLAN COVERAGE AND FREQUENTLY ASKED

QUESTIONS AT:

www.moparvehicleprotection.com

You can also email your question to:

Mopar Vehicle Protection

MVPMiscellaneous@fcagroup.com

Note: All requests must contain your Name, Plan Number, and Vehicle Identification Number.

Toll-Free Telephone Assistance is Available

8:00 a.m. to 8:00 p.m. Eastern Time Monday through Friday

9:00 a.m. to 5:00 p.m. Eastern Time Saturday

1-800-521-9922 (in USA)

1-800-465-2001 (in Canada)

For 24-Hour Roadside Assistance Coverage

*Services dependent upon coverage purchased.

1-888-517-4500

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